Refund & Return Policy | Petite Pleasures

Perishable Product Policy

As our desserts are freshly made and perishable, we do not accept returns once an order has been delivered.

Eligible Refunds & Replacements

We offer refunds, replacements, or store credit only in cases where:

• The product is damaged during delivery
• You receive the wrong item
• The product quality is compromised

Reporting an Issue

To raise a concern, please contact us within 24 hours of delivery with:

• Clear images of the product
• Order details

Resolution Process

Once your request is verified, we will offer the most suitable resolution, which may include:

• Replacement of the product
• Store credit
• Partial or full refund

Customer Satisfaction

Your experience matters to us. Every concern is handled with care to ensure you continue to enjoy our desserts with confidence. we will be here to help!