Terms of service

Terms of Service | Petite Pleasures

Overview

These Terms of Service govern your use of the Petite Pleasures website and services. By accessing our website or placing an order, you agree to be bound by these terms. Please read them carefully before making a purchase.

Use of Website

By using our website, you confirm that:

  • You are at least 18 years old or using the website under supervision
  • All information provided by you is accurate and up to date
  • You will not misuse the website for fraudulent or unlawful activities

Product Nature & Expectations

All products at Petite Pleasures are:

  • Freshly made and perishable
  • Eggless and crafted in small batches

Because of this, slight variations in appearance, texture, or design may occur. This is a natural part of artisanal baking and not considered a defect.

Order Responsibility

Once an order is placed:

  • Ensure delivery details are accurate.
  • Be available to receive the order at the time of delivery.

We are not responsible for failed deliveries due to incorrect information or unavailability at the delivery location.

Payment Terms

All payments must be completed at checkout unless otherwise specified. Orders are processed only after successful payment confirmation.

Cancellations

Orders once placed may not be eligible for cancellation, especially for same-day or custom orders. Cancellation requests are handled on a case-by-case basis.

Limitation of Liability

Petite Pleasures is not liable for:

  • Delays caused by external factors (traffic, weather, third-party services)
  • Minor variations in product appearance
  • Issues arising from incorrect information provided by the customer

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website.